23bet's Responsible Gaming — Stay in Control
Gaming is for fun — not stress. 23bet provides all the protection tools and support you need to enjoy yourself within safe limits.
Online gaming is a form of entertainment — but when it becomes a habit that gets out of control, it can have a negative impact on your personal, family, and financial life. 23bet believes that a safe, informed, and responsible gaming experience is the best experience.
On this page we will show you how to set your own limits, when to take a break, and how 23bet's support team can help you if any problems arise.
Important: To open an account and play games at 23bet, you must be at least 21 years old. Age verification is an essential part of our responsible gaming policy.
Protection Tools in Your Hands
23bet lets you control your own gaming experience — from setting limits to taking a full break.
Deposit Limits
Set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. Increasing a limit requires a minimum 24-hour waiting period, but reductions apply instantly.
Session Time-Out
Set a time limit for continuous play. After the specified time, 23bet will automatically alert you or end the session — so you don't spend more time than intended.
Cooling-Off Period
If you want to temporarily suspend your account, choose a cooling-off period. Your account can be paused for anywhere from 1 day to 6 weeks — during this time you will not be able to log in.
Self-Exclusion
If you are experiencing long-term problems, choose self-exclusion. Your account can be closed for 6 months or permanently. All marketing communications will also stop during this period.
Activity Report
You can view your gaming history, deposit, and withdrawal details at any time. Staying aware of your own habits is the first step toward responsible gaming.
24/7 Support Team
For any questions or concerns related to responsible gaming, 23bet's support team is always available — in Bengali and English via live chat or email.
How to Activate the Tools
You can set up your own protections in just a few steps.
Log In
Log in to your 23bet account and go to your profile settings.
Find the Protection Section
Go to the "Responsible Gaming" section.
Set Your Limits
Choose the tool you want and enter your amount or time limit.
Confirm
Save your settings — limits will take effect immediately.
If you have trouble changing your settings or want to request self-exclusion, write directly to [email protected] or contact us via live chat — our team will help you.
Recognising the Signs of Problem Gaming
Stay aware of your own behaviour. If you notice any of the signs below, seek help.
🚩 Psychological & Behavioural Signs
💰 Financial & Social Signs
If you notice one or more of the signs above in yourself, it may be an indication of problem gaming. Let 23bet's support team know — we will help you with self-exclusion or another suitable protection measure, impartially and confidentially.
Protecting Minors
23bet strictly enforces the 21+ age limit. Under no circumstances can a minor open an account or play games.
If you have young children or teenagers in your household, use parental control software on your devices and browser to prevent them from accessing gaming sites. Always keep your 23bet login details secure and do not share them.
If you notice suspicious activity by a minor, let us know immediately — we will act quickly.
Best Practices for Responsible Gaming
Need Help? We're Here
In any situation, 23bet's support team is by your side — reach out without hesitation.
23bet Support Centre
Any responsible gaming request — deposit limits, time-out, or self-exclusion — is handled by our team with full confidentiality.
Enjoy Yourself, Stay Within Limits
Thousands of games are waiting for you at 23bet — enjoy slots, cricket betting, live casino, and everything else safely.